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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jose Soto

October 7, 2025

5  out of  5
rating by Jose Soto
"I am very happy with the service that Cynthia Dokupil has provided me over the years. Customer services is 2nd to none."
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Angela Renfro

October 7, 2025

5  out of  5
rating by Angela Renfro
"Regina and Paloma are always patient with me and my myriad number of questions. They have gone beyond what is required to solve my problems. ALWAYS David set us up correctly the first time we became his clients. They are all appreciated very much."
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Judy Farrow

October 3, 2025

5  out of  5
rating by Judy Farrow
"David was very polite, supportive and thorough. We requested a review of our policies. He spent quite a lot of time going over every line item of every policy. Thank you David. The take away...CALL DAVID...before taking action."
We responded:
"Thank you Judy for your 5 star review. It was a pleasure to conduct a review with you and Jack and appreciate your loyalty for allowing us to serve you for over 20 years."
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Jill Johnson

September 22, 2025

5  out of  5
rating by Jill Johnson
"David and Paloma are the best. Any time I have questions or need anything they are always there to help."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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DEBBY SCHNEIDER

September 18, 2025

5  out of  5
rating by DEBBY SCHNEIDER
"I switched to David Hall’s State Farm insurance about 2 years ago. They have a very professional staff. Paloma is very helpful answering any questions I have quickly and does so with a smile. They saved me tremendously with better coverage for both my home and car. . I highly recommend them for your insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mary Varley

September 17, 2025

5  out of  5
rating by Mary Varley
"I have been so pleased to receive outstanding service from David Hall's office for many years. Every person in the office is calm and helpful at times when things are not going well. I have my home and car with him and while I know it could be less expensive elsewhere, I appreciate the service and knowledge they have of me and my needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brad Parks

September 17, 2025

5  out of  5
rating by Brad Parks
"Everyone at David Hall insurance has been excellent and very professional!!! Very happy with everything there."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Phyllis Mcdonald

September 15, 2025

5  out of  5
rating by Phyllis Mcdonald
"This agency is Amazing."
We responded:
"Thank you Phyllis, we appreciate you!"
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Kevin_Darryl 2017

August 12, 2025

5  out of  5
rating by Kevin_Darryl 2017
"Cynthia continues to a great job taking care of our Insurance needs. We've had our home and auto insurance with David Hall for over 20 years."
We responded:
"Thank you for being a longtime customer of my agency! We appreciate you allowing us to serve your insurance needs and look forward to many more with you."
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Ricardo Garza

August 6, 2025

5  out of  5
rating by Ricardo Garza
"Service oriented. They guide you thru all your options and clarify questions. Cynthia made things easy for me 👍👍👍👍"
We responded:
"Thank you Richard for your reviewing our State Farm agency! We are thrilled you had a good experience and look forward to continuing to support your insurance needs."
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Rickey Crochett

July 23, 2025

5  out of  5
rating by Rickey Crochett
"Just want to add that this is a great company to deal with .the ladies are always polite Miss Regina Miss Paloma. I apologize if I missed anybody, but if they’re having a bad day, you don’t hear it through the phone ,tonality is always inviting to the customers great people. They understand they just get it. Wish we had more people like them. Great service great people."
We responded:
"Thank you, Rickey, for recognizing the friendliness we strive to convey. We truly care for people and love what we do! Regina and Paloma definitely provide great service! "
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Ashleigh Glover

July 18, 2025

5  out of  5
rating by Ashleigh Glover
"Thank you Regina for all your help! My father has been a customer here for 30+ years and Regina helped me get on a plan of my own and helped me set up renters and auto insurance. She’s always a pleasure to talk to!"
We responded:
"Ashleigh, it has been a pleasure to serve your father all these years, and it’s a privilege to help you as you get started. You are correct that Regina is awesome! We are glad she was able to help you. Thank you for sharing your experience. "
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Shannon Hazen

July 18, 2025

5  out of  5
rating by Shannon Hazen
"This is the best ins company the service is so good the people are friendly and so helpful. I highly recommend this location"
We responded:
"Shannon, I agree! Thank you for sharing your experience with and recommendation for the David Hall State Farm Agency! "
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Steven Arnoldy

July 17, 2025

5  out of  5
rating by Steven Arnoldy
"I wrote Mr Hall and told him he had to give all his staff a 300% raise. No matter what mood I come in to his office I always leave a better person. His staff is always extremely supportive, knowledgeable, professional, helpful, courteous and just about every other positive trait you can think of in a year. I have been a customer of theirs for many years and the reason is how well they treat not only me, but everyone else when I’m there. If he isn’t your agent, he should be."
We responded:
"Steven, we love hearing that our team has brightened your day each time you come in. Your acknowledgment that my team is exceptional confirms we are hitting the mark. Basic customer service seems to be disappearing in our world, and we strive to set ourselves apart by providing extraordinary service. Thank you for recognizing us publicly! We appreciate both your loyalty and your vote of confidence! "
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Gary Lavender

July 16, 2025

5  out of  5
rating by Gary Lavender
"Needed copies of insurance cards for 2 autos quickly. Cindy came through within minutes. David Hall, Regina, and Cindy are awesome! Great company to work with."
We responded:
"Thank you Gary! We do our best to work quickly when you need something immediately. Thank you for recognizing the speedy service our team provided. "
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Shanda Carlton

July 11, 2025

5  out of  5
rating by Shanda Carlton
"David Hall’s agency is amazing. My husband and I have gone through a few things recently which resulted in contacting our State Farm agent. His staff Regina and Paloma as well as David himself have come through for us every time and in every situation and even just listened. The treatment we have received has meant a lot to our family. I highly recommend this office to anyone moving to Texas or just looking for a different insurance company. Not many companies or agencies offer good customer service anymore but this agency offers the best."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jordan Sheehan

July 11, 2025

5  out of  5
rating by Jordan Sheehan
"I recently switched my home and auto insurance to David Hall’s State Farm agency, and the difference from my previous provider is night and day. David takes the time to answer questions thoroughly, treats you like family, and genuinely cares about your needs. It shows in how quickly he responds, how clearly he explains your options, and how hard he works to save you money. My new policy is infinitely better—especially in terms of added home coverage—and he still managed to lower my overall costs. I can’t recommend David and his right hand, Regina, strongly enough. Reach out to David and see what a personal, honest, and truly caring agent can do for you. If disaster ever strikes, you’ll be grateful to have someone like him in your corner."
We responded:
"Wow, Jordan, I am so honored by your words! Thank you for the glowing review of the David Hall State Farm Agency! I am glad we are able to save you money and provide better coverage than you had. We look forward to serving you and your family. We are here for you! "
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Myranda Fields

July 1, 2025

5  out of  5
rating by Myranda Fields
"I have been with this company now for 18 years! Regina and the staff are always so friendly and they are always so helpful! They always respond quickly and are always there when I need them! Thank yall for being so awesome!"
We responded:
"Thank you Myranda! We appreciate you!"
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John Lewis

June 28, 2025

5  out of  5
rating by John Lewis
"Had roof checked following recent hail storm. State Farm inspector found damage and readily approved roof replacement. Inspector was very friendly and informative."
We responded:
"Thank you John for feedback on your recent claim. I’m pleased you are satisfied. We appreciate you!"
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Terri Watson

June 27, 2025

5  out of  5
rating by Terri Watson
"Staff is always polite, courteous and efficient. Real people, no hoops to jump through, promptly answering the phone and always going above and beyond to be helpful!"
We responded:
"Thank you Terri for the nice comments about your experience at my agency. We appreciate you!"
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Laverne Cornell

June 26, 2025

5  out of  5
rating by Laverne Cornell
"They always take good care of me and answer my question or concerns fast."
We responded:
"We sure appreciate you Laverne and thank you for the 5 star review of my agency! "
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Lexie Cross

June 11, 2025

5  out of  5
rating by Lexie Cross
"Regina was incredibly helpful getting me several new quote options, helping me navigate the process of switching providers, and communicating promptly and clearly through the whole experience. My new rates are better than I had back in a cheaper state with a different provider. Great experience!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Keith Kiser

June 4, 2025

5  out of  5
rating by Keith Kiser
"I switched over to State Farm through David Hall’s agency a little over a year ago. I was with a major carrier previously - David and State Farm were able to get my premiums reduced by 30% for the same level of coverage. Regina and Paloma are always ready to help with any billing or coverage questions!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joan Junker

May 30, 2025

5  out of  5
rating by Joan Junker
"Have been with David Hall since it was Larry Arnold. Great team! Patient and willing to explain changes if you move locally / internationally or have a life changing event. Very helpful and knowledgeable!"
We responded:
"Thank you Joan for being a long time customer. We appreciate you!"
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Barry Stevens

May 29, 2025

5  out of  5
rating by Barry Stevens
"I switched to State Farm a couple of years ago from another big-name insurer, and I’ve been blown away by the difference. My agent, David Hall, never once solicited my business, but every time I had a question, he gave me honest, informed answers. That trust led me to move both my auto and homeowner’s policies to State Farm. Since then, I’ve unfortunately needed to use both. In every situation, hail damage to my roof and an uninsured motorist incident, State Farm stepped up fast and fairly. No runarounds. No delays. Just straightforward, excellent service. And the premium difference was significant enough that I was sent a check for an overage in my mortgage escrow. Who does that? David Hall has been rock solid throughout, combining professionalism with a calm, “good ol’ boy” reliability that makes stressful situations manageable. I’ve never felt loyal to an insurance company before, but State Farm, and David Hall specifically, have earned it. I’ve recommended them to family and friends, and I’ll keep doing so."
We responded:
"Thank you Barry for sharing your experience. You are a valued customer, and we appreciate your loyalty and referrals. "